Once an order is placed it cannot be modified. Please contact Uber Eats at 86 or DoorDash at 83.Ĭurrent McDelivery® Order in the McDonald’s App FAQs I want to change my order or add items to my order: Check the bottom of the receipt in your email to find out the vendor. To report and resolve any issues, first identify who was handling your delivery-Uber Eats or DoorDash. Please contact Uber Eats at 86 or DoorDash at 83. My order is not correct or is missing items: We’re sorry we could not get you your order. You can remove the fee by adding more items. We charge this fee on orders with a subtotal below a certain amount. This fee is calculated as a percentage of the order subtotal. This is a fee imposed on deliveries by your state or local government. The amount varies for each restaurant based on things like your location and availability of nearby couriers. Points will be deposited into your account 48 hours after your order is delivered and complete. Where are my MyMcDonald’s Rewards points?Īll eligible delivery orders via the McDonald's app earn you points. It’s one of the many benefits of using the McDonald’s app. You betcha! If you have opted into the MyMcDonald’s Rewards program, all eligible food and beverages purchased through the McDonald's app earn points that you can redeem for free food. Will I earn MyMcDonald’s Rewards points for eligible purchases made via McDelivery? Simply select the reward you wish to redeem and select “Add to McDelivery order.” Are deals available while using the McDonald’s app for McDelivery?ĭeals are not available when ordering McDelivery in the McDonald’s app. Yup! MyMcDonald’s Rewards can be redeemed on delivery orders. Can I redeem MyMcDonald’s Rewards when ordering McDelivery? The McDonald’s delivery menu includes the full McDonald’s menu with the exception of soft serve cones. Are any McDonald’s menu items not available for McDelivery®? I have DashPass or Uber One-why did I pay for delivery?ĭashPass benefits only apply to orders through the DoorDash app and Uber One benefits only apply to orders through the Uber Eats app. Will those benefits apply to my order?ĭashPass benefits only apply to orders through the DoorDash app and Uber One benefits only apply to orders through the Uber Eats app. We take care of the food, DoorDash handles the delivery. We have partnered with DoorDash to deliver your faves to you. We take care of the food, Uber Eats handles the delivery. We have partnered with Uber Eats to deliver your faves to you. How do I report a problem with my McDonald's McDelivery® order? For food item availability please select McDelivery® in the McDonald’s app and view items by selecting ‘Order’ on the bottom menu bar. How do I know what items are available for McDelivery®? Enter your desired delivery address and you will be notified if McDelivery is available to you.Select ‘Order’ from the bottom menu bar and switch from ‘Pickup’ to ‘McDelivery’.Launch the McDonald’s app and log in, if you are not already.How do I know if McDelivery® is available to my address? When you’re all set-follow the checkout process in the app, sit back and enjoy your faves when they arrive.Once confirmed, start creating your order from our menu or your saved favorites.Enter the desired address for delivery and you will be notified if McDelivery is available to you.Select “Order” from the bottom menu bar and switch from “Pickup” to “McDelivery.”.McDelivery® in the McDonald’s App FAQs How can I order McDelivery® using the McDonald’s app?
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